What our customers say

Awesome customer service!!! I had a very specific idea of what I wanted and Poney really went out of her way to make that idea a reality. My idea required multiple custom orders of floggers from Bare Leatherworks and thanks to their special relationship with their suppliers they were able to get them made. Gave some great recommendations on the practicalities of sizing based on my specific build and how I like to play. Saved me buying things I would end up only rarely using. Also gave very useful advice on tips and tricks on how to maximise the use of my purchases. Not pushy and not ignorant about their products. I found their many years of experience of the various products they sell (or more importantly don't sell) extremely helpful in making my selections. If you appreciate quality products you will appreciate Black Rabbit.

9 Feb 2017 9:07:45 AM

The very first time I came to Black Rabbit (back at the house) I've felt very comfortable receiving advice from Poney. I'm a very shy person in nature and she has gone out of her way to help me choose what toys I should purchase. I've been back many times and she always goes out of her way to say hi and to have a chat. A huge thank you to Poney for welcoming me and making sure there's a relaxed, comfortable and professional environment. Kiri Xo Ps I'm still enjoying my icicle collection ;) will have to pop in and add some more very soon.

Little Miss
8 Feb 2017 8:11:06 PM

Alex has an amazing array of products from almost every kink you could desire and knows every product in detail and will advise what suits you best from beginner to extreme. He had our total attention in our appointment and advised on the best products regardless of price based on our needs and wants. Never have we experienced service and knowledge like Alex and the products on display before.....definitely will be returning

11 Oct 2016 5:03:11 PM

I have just shopped at Black Rabbit for the first time and the experience was fantastic. Alex was so friendly, helpful and knowledgeable I was put completely at ease. He showed me a range of the same item so I could choose the one that was just right for me. He took the time to show me how to use, wear and adjust items so they fitted correctly. Can't recommend the range, the quality and the service enough.

19 Sep 2016 5:56:12 PM

Hi Alex, just wanted to say thankyou for your time today, it was great to stop in while we were in QLD from Sydney and be able to browse through the shop and talk to someone who understands the products and happy to walk us through the available options. Friendly atmosphere without pushy sales tactics. The pricing was more than reasonable and walked away very happy customers. If we are back up again we would love to call in again. Regards David and Jenny

7 Aug 2016 3:11:23 AM

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