Thankyou Poney. Order received. Great communication and customer service whilst you were under stress. Much appreciate your efforts.

Glenn

During a short stay in Brisbane, I had chance to get into the store. I was impressed with the quality of the items kept and the wide range. Jen, who was working, was so helpful, nothing was too much trouble. I was lucky enough to go back later and I met Poney. It was as if I was meeting an old friend. Made me feel very comfortable. All the items, I purchased are quality and I feel I got great value and great service. Thank you ladies.

reggie

It was our first time doing any needle play, and Poney was kind enough to give us their time and talk us through the gauges and provide us with some much needed advice. We finally got all the bits and pieces together last weekend and tried it! And it was AMAZING. I bottomed this time, but I think we are keen on switching it up sometime too. It was tough, but I was soon just swimming in endorphins and feeling very dreamy and happy. We just wanted to thank you so much for your help. You went above and beyond to tell us everything we needed to know, and I don't think we'd have felt brave enough to try it without you. After 8 years of being curious but too scared, I'm really glad I gave it a try.

ellie

Good quality gear. Blows the competition out of the water. It's a shame to see show much cheap flimsy gear is getting around in sex shops these days. But you won't find that at Black Rabbit.

Leddington

I am a first time user of online adult stores. I chose Black Rabbit after some searching of various sites because their site had a professionalism about it. The product I was after was out of stock so I clicked the 'let me know when its back in stock' button and thought, wonder if I will ever hear back. I did, and after only a couple of days. A few days later, I had what I was after. Pony and Alex run a very efficient business, the site is easy to use, and everything was handled efficiently and professionally. I wholeheartedly recommend them to other first time shoppers.

Tez

Hello everyone. Just a short note to say that Black Rabbit is the only BDSM shop we bother to go to for our toys. Over many years we have been impressed by the superb service and advice we have received from both Poney and alex. Poney's wealth of experience as a Domme flows to her customers in her accurate and friendly advice on all of the gear she sells. She does not hesitate to "tell it like it is", as does alex. This ensures that all customers get what they really need. We are still using all of the equipment we have bought from the shop. We are keen to see the new shop in all its glory. Keep u the good work. Cheers, mark Black (for Miss D)

Mark Black

I've known Pony and Alex for some years now, Firstly through the shop where, when exploring things to expand my toy collection with i found some of the most honest and accurate information from business owners I've ever received. For example Only last time I was in the shop Pony had spent over an hour with me picking out custom Bare Leatherworks Floggers to get the exact styles i wanted. Nothing was an inconvenience and every effort was made to cover every base so i didn't get just another flogger, i got a custom, quality and unique piece of equipment that if looked after will last a life time. Not once did i ever feel that i was sold too or that i could have got better information or products elsewhere. Over time Pony and Alex have become good friends and amazing, reliable sources of information, the vast majority of my kinky toy collection consists of stuff from Black Rabbit and I will always try and source things from Black Rabbit before I look anywhere else. When people are talking about Adult shops in Australia and i mention Black Rabbit and they reply with "what's Black Rabbit" my response is something along the lines of the Best Adult / BDSM shop in the country and once you've been there it will make pretty much any other Adult shop look like a $2 shop. I'm biased due to the friendship starting out as a customer several years ago with business owners that are now friends and I strongly believe that anyone that walks into Black Rabbit and speaks to Pony and or Alex as a customer could well be in the same position as me, with a whole bag full of fun, top quality toys and amazing new, knowable and generous friends. When you shop at Black Rabbit you're not shopping at a sex shop, you're shopping at an apex outlet with the best products for people from all backgrounds with a whole range of kinks and you'll be looked after by the best of the best in Pony and Alex.

Someone_Rough

Awesome customer service!!! I had a very specific idea of what I wanted and Poney really went out of her way to make that idea a reality. My idea required multiple custom orders of floggers from Bare Leatherworks and thanks to their special relationship with their suppliers they were able to get them made. Gave some great recommendations on the practicalities of sizing based on my specific build and how I like to play. Saved me buying things I would end up only rarely using. Also gave very useful advice on tips and tricks on how to maximise the use of my purchases. Not pushy and not ignorant about their products. I found their many years of experience of the various products they sell (or more importantly don't sell) extremely helpful in making my selections. If you appreciate quality products you will appreciate Black Rabbit.

Jack

The very first time I came to Black Rabbit (back at the house) I've felt very comfortable receiving advice from Poney. I'm a very shy person in nature and she has gone out of her way to help me choose what toys I should purchase. I've been back many times and she always goes out of her way to say hi and to have a chat. A huge thank you to Poney for welcoming me and making sure there's a relaxed, comfortable and professional environment. Kiri Xo Ps I'm still enjoying my icicle collection ;) will have to pop in and add some more very soon.

Little Miss

Alex has an amazing array of products from almost every kink you could desire and knows every product in detail and will advise what suits you best from beginner to extreme. He had our total attention in our appointment and advised on the best products regardless of price based on our needs and wants. Never have we experienced service and knowledge like Alex and the products on display before.....definitely will be returning

Sean

I have just shopped at Black Rabbit for the first time and the experience was fantastic. Alex was so friendly, helpful and knowledgeable I was put completely at ease. He showed me a range of the same item so I could choose the one that was just right for me. He took the time to show me how to use, wear and adjust items so they fitted correctly. Can't recommend the range, the quality and the service enough.

Priapis

Hi Alex, just wanted to say thankyou for your time today, it was great to stop in while we were in QLD from Sydney and be able to browse through the shop and talk to someone who understands the products and happy to walk us through the available options. Friendly atmosphere without pushy sales tactics. The pricing was more than reasonable and walked away very happy customers. If we are back up again we would love to call in again. Regards David and Jenny

daviddee

Visited Alex again today, he was fantastic. Very helpful with all of my questions. I love that black Rabbit know their products, they always stock the best. Alex always makes you feel comfortable. Thanks for a great shopping experience. Can't wait to try the new toys out and start my wish list..

Sublime1907

Visited Alex for first time the other day, from the moment you enter you have his attention, the knowledge and commitment that he gave was way over and above what i expected. Thank-you Alex for your time, cant wait for my order to arrive. Ill defiantly be back for more

Andrew

I recently visited Black Rabbit store to my greatest satisfaction. I was absolutely amazed by the range and quality of toys on display. There is something for everyone, every taste, every activity from stainless steel implements, medical toys, huge range of realistic and enormous cocks, etc. If I had followed my instinct, I would still be there! I am trying to introduce my lovely wife to some of this action and definitely this where I will come with her. I purchased a set of 18 mm nipple twist suckers SDN026 which I will review now.I took me a while to “master” them but I think I have got it to a fine art now. I am “nipple man” and get extreme pleasure from playing with them or having them plaid with by my wife. These nipple suckers are great, simple and very effective. I use them several times a day for up to 10 mn at a time and have been able to keep my nipples erected, very hard and incredibly sensitive. There is a little bit of pain when you twist suck the niiple, just enough to make it enjoyable. Best is to work on both nipples together for best results and sensation. If you have hairy nipples, I recommend you pluck your hairs with tweezers before starting. Dont use cock lubricant as it tends to decrease sensation. I found best result is obtained with lots of saliva as It provide good sealing with no loss of sensation I am still experimenting with lubricants anyway. I also got superb sensation using these twist suckers while in swimming pool. Suction is enormous when cups are filled with water but you need go easy as it can become painful. My next purchase from Black Rabbit will be larger diameter twist suckers 30 and 50 mm which I will use in conjunction with 18 mm one.

suna

Just wanted to say thankyou to Alex for all your help and assistance. I always love shopping at Black Rabbit you have an amazing selection and really take the time to explain the different options and remove them from the packaging so you can see and feel the products. Thanks again I'll be back Regards Paula

Paula

Alex, I just wanted to say an enormous thankyou for spending the amount of time you did today with us.. We are not seasoned fetish people... however, we have been to see you a number of times and the service and friendliness you offer is beyond anything anyone could ever imagine... I was scared out of my wits the first time.... then I dared to bring my partner who is very very quiet.... and every single time we felt so comfortable and you were just so friendly... so willing to accept us... We have never felt that before.... Alex... our experience with you and your company has been beyond anything anyone could ever dream of... You have made our lives better after talking with you...Thankyou for your brilliant service... I even had to order online recently and the order came via courier without any delay and I know that your circumstances at the time would have made things very difficult... Mate... this is the best site and company I have ever had the pleasure of dealing with... I work in IT and well... I don't know how you do it... To anyone thinking of purchasing from Black Rabbit... choose them above anyone else if service and quality of product is what you are after... guys you are amazing... THANKYOU THANKYOU THANKYOU... we both really appreciate how comfortable and relaxed we have felt... again.. 5 stars guys...

Darmount

We have purchased several items from Satet and Alex, Great products and pricing, but most of all the service, and being able to ask questions on the products. Will continue to purchase and explore all that kinky fuckery has to offer!

B&S

I have visited the store on two occasions now and found the content and quality of the products to be first class. After meeting Alex for the first time, I immediately found him to be professional, courteous and an absolute wealth of knowledge. I find Black Rabbit to be one of the best shops of its kind around and I will be continuing to shop there, due to the quality product and expert advice from Alex.

Rolo

We visited recently for the first time. Loved the store, and really appreciated Alex's knowledge, assistance, approachability and candor. Truly impressed with the quality of stock, as well. We'll be back!

Steve & Ann