Saturdays 11am-4pm & Online 24/7 ...read more

Opening Hours

Winter Opening Hours

Saturday 11 am to 4 pm (trialling over Winter) whilst renovating and until Covid-19 is completely gone and everyone goes back to work "hopefully". If it gets too busy, Poney will need to make Saturdays by appointment. Note that 80% of the stock is currently offsite, to make space for renovation. Therefore, if you want something specific, text Poney on 0450 515 956 and she will text you back to let you know whether it's onsite or what time she can get it on site.

Online demand has caused some issues with stock. COVID-19 has caused huge issues Internationally. It's a constant issue for items where we keep small quantities. Please don't call the store on a Saturday due to high volume, just text and Poney will get to you asap. Please do not call or text to get the address.

89 Jijaws Street, Sumner Park 4074. Go up drive to Unit no. 5. Parking is available in both Unit 5 and Unit 6. That's 6 undercover spots. No need to park at the bottom of the hill. Note we are not on Sumner Road. Go along Sumner Road, turn left into Spine Street after you pass the Caltex servo and carwash and then take first left into Jijaws Street. keep going till you get to 89, and you will see the bunny on the front street sign. Go up the drive till you get to number 5.

Black Rabbit's store is 500sqm and it would be highly unlikely that even on a busy day, we would have issues with social distancing, due to the layout of the store. We also have a hospital sink, hospital-grade hand wash and taps that you don't need to touch with your hands, just inside our doors.

If you have ANY kind of cold or flu symptoms!!! Poney is immune-suppressed from spending the first 7 years of life in hospital. When she gets sick, the store has to close. The negative effect is huge. Please stay away and just get well and be thoughtful of others who wished their immune system was as robust as many who take it for granted.

We have infrared temperature checking should the need arise and/or should Poney feel it important.

 

 

Special Hours

Always take note of the banner across the top of the website. Just in case Poney is sick, and backup isn't possible, she will close the store and put up a banner.

 

Black Rabbit Online Store

Having Difficulty paying by card online?

This may be due to the billing address name, customer name and the credit/debit card name being different. We upgraded security to align directly with Bendigo Bank as Black Rabbit now trades globally. When you pay by card, you are covered by our banks portal security. Bendigo is Australia's 5th biggest online retail bank. Protection works both ways. We have no fraud, and your card transactions are safe.

Poney is fully aware and supports the many reasons customers have different names and will be able to assist with options and take care of customer need for privacy. If you have purchased from us before or you know Poney, just call her on 0450 515 956. Bendigo Bank also does OSKO Fast Banking. Bank transfers are no problem for us. So don't hesitate to pay with a bank transfer at checkout if you struggle with the name issue.

Online is automated and running 24/7.

 

Collect in-store

Online runs 24/7. However, Poney runs online from home. As the store will only open to the public on a Saturday during the winter season, Due to the store only opening on Saturday's and by appointment, customers are welcome to pick up offsite, so once she collects the order she takes it home to pack. Please wait for advice that your order is ready.

 

After Hours Options

If you can't make it to the store during the provided opening hours, you have several options. Pick up when Poney drops into the store to collect gear for orders, or pick up from Poney's place 1km down the road. Poney is also renovating after hours. Customers are welcome to shop whilst we are back late. Note that my guard dog is always onsite downstairs off-leash after hours.

 

Public Holidays

Wednesday 14th August 2020 Brisbane Show Day: Open 11 am to 6 pm
Monday 7th October 2020 Queens Birthday: Open 11 am to 6 pm
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